Whilst a Landlord is granting the Agent authority to represent their interests, the liability remains with the Landlord to ensure the agent performs and complies with the relevant law. Otherwise it is the Landlord who ultimately suffers loss. If you’re a letting agentyou must operate the Non-resident Landlord Scheme no matter how much rent you collect, see overseas landlords.

21 October PIMS.co.uk are pleased to announce Letting Agents can now produce Tenant Credit Checks and Traces online instantly Your report is ready in seconds.
The Letting Agent must not fall foul of their legal obligations towards their clients and perform within the terms of their Management Agreement.
Agents should know defences against tactics that Tenants are using to delay eviction (read more), For if a Tenant is able to delay eviction due to a failure on the part of the Letting Agent, the Landlord may bring a claim for negligence and have a claim for consequential loss against the Agent – more.
Some Landlords use Agents on a tenant find basis whilst others opt for Letting and rent collection or full management. Should an Agent fail in their duties the Landlord will always be liable for their actions – see scope of authority
Letting Agents can issue Section 8 & 21 Notices but CANNOT apply for a Possession Order.
See PIMS guide and new holding deposit form.
Time line summary 1925 – 2019
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